Julian Smith: PROJECT/Centre Manger
With over 30 years experience in international retail, consumer marketing and shopping centre build & management, Julian is well qualified in all aspects of running a fast-moving, consumer facing business.
Very much the public ‘face’ of the Centre since managing the project build, Julian has worked hard to establish an attractive, high quality, safe and friendly environment for all visitors to the scheme.
Working with local community groups, the local council, other retailers in the town and as a director of the Clonmel Chamber of Commerce, he has firmly established The Showgrounds on the retail landscape of South Tipperary and the surrounding south-east region.
“My aim is to work with the retailers within the scheme to offer a high level of service to the consumer and an ease of shopping experience that is second to none. We can only do this by continuous improvement in all aspects of the Showgrounds experience from ease of parking to flexible opening hours. Since we opened, we have endeavored to adapt and refine the activities of the centre each year to remain both cost-effective for our tenants and deliver a high level of quality for our visitors.”
Many of the Showgrounds suppliers and staff have been with the scheme since it opened and the team prides itself on an enviable safety record and a very friendly, almost family atmosphere to the Centre as a result.
“The team here is long standing and are all as equally committed to the scheme as I am. Many of the retailer staff have also been here since day one. The knowledge and experience gained by everyone over 7 years of day-to-day operations is invaluable in dealing with any situation that might present itself and helps to maintain a consistent level of customer service and overall satisfaction.”
M&S opened in June 2009 with the rest of the Centre inaugurated by An Taoiseach on 15th October 2009.
Tel: 052 61 89080 ext 202